What to Expect During a Window Consultation

Replacing windows is not something people do frequently, so customers are often unsure what to expect during a window consultation / free estimate appointment. Different companies have different approaches, but here at HEGG we value building relationships with our customers so we can find the perfect solution for their project, and this begins during the in-home consultation. Our experienced team of consultants employs a no-pressure approach to sales so you can expect a professional, informative experience. At HEGG Windows & Doors, we provide Columbus, Ohio homeowners with replacement window solutions tailored to their home, style, and budget.

Informed, Professional Salespeople

The team at HEGG has decades of experience in the replacement window and door industry, meaning each of our team members understands the unique challenges to our industry and how that can affect a homeowner’s project. During a window consultation, our HEGG representative will walk through your project in detail to determine possible solutions, taking detailed measurements and discussing colors, materials, installation techniques and more.

A Friendly, No-Pressure Sales Approach

Many companies in the replacement industry utilize high-pressure in-home sales tactics, aiming to earn the sale the same day as the appointment. As a result, many homeowners expect a stressful, high-pressure sales experience. At HEGG, our approach to the sales process is completely different. We believe in building a relationship with the homeowner, which takes time and understanding. We want to provide homeowners with the information needed to make the best possible decision for their home, and that is our goal during the window consultation. Our no pressure sales approach has been well received by homeowners for years and is part of our overall company culture. During your window consultation, we will discuss various options for your project, and afterward your project consultant will email you over a detailed proposal so you can review it in detail whenever is convenient for you.

Multiple Product Options

When it comes to replacement windows, there are a variety of products available offering an array of both benefits and drawbacks. At HEGG, we don’t believe in a one size fits all approach to replacement windows, so we work with several manufacturers (primarily Marvin Windows & Doors and Provia Windows and Doors) so we can offer products in several materials, colors, styles and price ranges. There are many styles of homes, and different customers have different needs. Therefore, it is important to have an appropriate product for homeowners in need of different solutions, and this is something that our sales team identifies during the window consultation.

Multiple Payment Options

Home improvement projects tend to have a high price tag, and customers often wonder about the best way to pay for their remodeling project. At HEGG, we offer a variety of payment options, including cash, check, credit cards, and financing, so our customers can find the perfect solution for them.

Schedule Your Appointment Today

Window companies often have set processes and procedures when it comes to sales. At HEGG, our process is grounded in forming a relationship with homeowners so that we can help them identify the best product for their needs. Our sales professionals have years of experience in the industry, and our no pressure sales approach allows customers to feel at ease while they research their window project. Our goal is to educate customers as much as possible so that they can make an informed decision. Are you ready to experience the HEGG difference? Click here or call us at 614-761-0890 to schedule your window consultation.