Choosing a Replacement Window Contractor
Replacing the windows or doors in your home is typically a once or twice-in-a-lifetime purchase, so the process can feel a bit daunting. Choosing materials, styles, colors, and more can make it seem like an endless line of decisions to make. But one crucial decision that must not be overlooked is who to partner with for your replacement window project. The replacement window contractor you choose to work with has a major impact on the success of your project, both in the short and long term. But how do you know a contractor will be a good fit for your project? Below we review three of the top things to consider when choosing a contractor for your Columbus, Ohio home.
Industry Experience
Many contractors claim to have experience in their respective industries, but it is important to review what experience they actually have so you can verify that it aligns with the needs of your project. Some questions to ask include:
- Has the replacement window contractor you are considering done work in your neighborhood?
- Have they worked in homes like yours?
- How many years has the contractor been in business?
Customer Service
In home improvement, things don’t always go as planned so it is important to work with a contractor that is prepared to address problems if they arise and communicate with you about your project needs. If there is an issue with your project, whether during installation or after, you want to have a partner who will respond to your phone calls or emails and address your issues thoroughly and effectively. Not all contractors are responsive to customer needs, so it is important to vet your choices and find someone who will work closely with you to ensure your project is successful in the long term.
Customer Reviews
When shopping for new products, many consumers read reviews to see if the product they are considering is worth it, and it is no different when it comes to a replacement window contractor. Reading reviews online will help you determine the contractor’s style and how responsive they are to customer needs. There are a few places to read reviews including:
- Yelp
Replacing the windows or doors in your Columbus, Ohio home is a major project, and it is important that you connect with a contractor that can help you throughout the process and make the experience as easy and enjoyable as possible. At HEGG Windows & Doors, we have spent years in the industry working closely with our customers to find customized solutions for their homes, tastes, and budgets. Our dedication to customer service is reflected in our online reviews, and our completed projects are a testament to our quality craftsmanship. Are you looking to replace some windows or doors in your home? HEGG can help. Click here to schedule a free estimate.
Have you been thinking about a sunroom addition for your home in the greater Columbus, Ohio, area? If so, now may be the perfect opportunity to take the leap. Summer is the best time to add a sunroom in Columbus, OH. Here’s why.
The dog days of summer are here, and if your windows need replacement, you probably feel the heat now more than ever.
Sunroom additions are a popular home improvement project among homeowners in and around Columbus, Ohio...
Customer Reviews
At HEGG Windows & Doors, we strive to provide the best customer service in the industry. But don’t just take our word for it, check out some of our amazing customer reviews below.
I'm a big fan of HEGG Windows because of their customer service, attention to detail, and amazing communication. I had got several quotes before deciding on HEGG and what helped with my decision was that they are a local company, sales was not pushy, professional, price was reasonable, and communication/follow-ups were so nice. The installers were great and the quality inspection afterwards was helpful - they already found something to fix (hardware replacement) and are on it! I feel really taken care of. Thank you HEGG! Will definitely look for you for more windows in the future.
Anita K.
Probably the best company I’ve ever dealt with for home improvement. We just had a small, one door project and I felt like they treated us like we had a huge whole house window install. Communication was excellent from the company at every step. Final product was high quality, and they even did a follow up inspection to make sure we were satisfied. I will definitely use this company again when the need arises.
David L.
Highly recommend Hegg Windows and Doors! Knowledgeable, professional, communicative, great selection, and low pressure sales approach! Recently had sliding doors, 3 season room windows, entry doors replaced. Very happy with end result. The walk-through after installation addressed any questions or adjustments needed. They even caulked and touched up paint inside and out! A rare company built on customer satisfaction.
Laurie D.
The whole team was great to work with. They are skilled in what they do and very professional. We had a small job of replacing just two windows and they did an excellent job. We appreciated the follow up inspection and lessons on how to care for our new windows. Kudos to Josh, Virginia, and the whole team.
Anne B.
Excellent communication from the beginning of the process to the final QA walkthrough after the installation. This is the type of company you WANT to do business with rather than a company you have to work with. Excellent organization!
Jeff S.
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