Best Questions to Ask Your Window Contractor

The Three Best Questions to Ask Your Window Contractor

So, you’ve decided that you want to upgrade your home with replacement windows? Congratulations! If you find the right windows and installation experts, you’re well on your way to a home that’s more energy-efficient and beautiful. But, before you enjoy the rewards of a successful window replacement project, it’s important that you find the right window contractor for your project. Read on to learn three of the most important questions you can ask potential window contractors during your search.

What Products Do You Offer?

One of the most important aspects of your window replacement project is the windows you choose. Each contractor will likely have a different product selection and comparing different manufacturers and features can be daunting. An easy way to make the process less overwhelming is to choose a contractor offering recognizable brands and products. Plus, well-known manufacturers typically offer stronger warranties and product support.

What Projects Have You Completed?

Unless you’re working with a brand-new company or contractor, any window installer should have a portfolio of completed projects for you examine. Pay close attention to the finished work of any potential contractor—after all, that might be what your home ends up looking like!

Who Handles Customer Service?

Whether you choose a small contractor or a large home improvement company, someone should be available to answer any questions or respond to concerns and complaints you may have. Good contractors know that customer service is a big part of any job, so beware companies that don’t make it a priority.

Turn to a Trusted Local Source

If you’re having a hard time narrowing down potential window contractors, don’t forget one surefire method—choosing an experienced local team! Any contractor with decades of experience can generally be trusted to make your home better, which is why so many homeowners throughout Ohio turn to Hegg Windows & Doors. To find out more about what make us the leading local window contractor in the area, contact us today.

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Customer Reviews

At HEGG Windows & Doors, we strive to provide the best customer service in the industry. But don’t just take our word for it, check out some of our amazing customer reviews below.

I'm a big fan of HEGG Windows because of their customer service, attention to detail, and amazing communication. I had got several quotes before deciding on HEGG and what helped with my decision was that they are a local company, sales was not pushy, professional, price was reasonable, and communication/follow-ups were so nice. The installers were great and the quality inspection afterwards was helpful - they already found something to fix (hardware replacement) and are on it! I feel really taken care of. Thank you HEGG! Will definitely look for you for more windows in the future.

Anita K.

Probably the best company I’ve ever dealt with for home improvement. We just had a small, one door project and I felt like they treated us like we had a huge whole house window install. Communication was excellent from the company at every step. Final product was high quality, and they even did a follow up inspection to make sure we were satisfied. I will definitely use this company again when the need arises.

David L.

Highly recommend Hegg Windows and Doors! Knowledgeable, professional, communicative, great selection, and low pressure sales approach! Recently had sliding doors, 3 season room windows, entry doors replaced. Very happy with end result. The walk-through after installation addressed any questions or adjustments needed. They even caulked and touched up paint inside and out! A rare company built on customer satisfaction.

Laurie D.

The whole team was great to work with. They are skilled in what they do and very professional. We had a small job of replacing just two windows and they did an excellent job. We appreciated the follow up inspection and lessons on how to care for our new windows. Kudos to Josh, Virginia, and the whole team.

Anne B.

Excellent communication from the beginning of the process to the final QA walkthrough after the installation. This is the type of company you WANT to do business with rather than a company you have to work with. Excellent organization!

Jeff S.